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Global Conversational AI Platforms Market by Product Type (Cloud-Based and On-Premise) and by End-Users/Application (Customer Support, Personal Assistant, Branding and Advertisement, Customer Engagement and Retention and Onboarding and Employee Engagement) Global Market Share, Forecast Data, In-Depth Analysis, and Detailed Overview, and Forecast, 2019 - 2026

 Report Code
 Category
 Published Date
 Pages
 Format
PM-1163
Computing and Technology
25 March 2020
205
PDF
Press Release

The report on the global conversational AI platforms market analyzes complete scenario i.e., existing as well as future visions of global conversational AI platforms market. It includes detailed overview of global conversational AI platforms market along with market pictures. Additionally, report has included complete data of the various segments in the global conversational AI platforms market followed by its applications, end users and region wide segmentation. Moreover, report has highlights of global key players present in this market. Top global players are analyzed completely along with their financials, technological innovations, key developments, apart from future strategies, SWOT analysis, acquisitions & mergers, and market footprint.

Global conversational AI platforms market report offers in-depth insights, revenue details, and other vital information regarding the global conversational AI platforms market, and the various trends, drivers, restraints, opportunities, and threats in the target market till year 2026. Hence, it covers the impact of these drivers and restraints on demand for this market during the forecast period. The report also includes PEST analysis, Porter’s Five Forces analysis, and opportunity map analysis for in-depth understanding of the market.

It provides historical data along with future forecast as well as detailed analysis of market on a global, regional and country level. Important market data of this market is projected in the form of form of tables, graphics, and pictures. On a regional basis, the market is categorized into five regions that include North America, Europe, Asia Pacific, Latin America, and Middle & East Africa. It analyzes complete scenario of each and every region along with highest share holder of global conversational AI platforms market.

Market Segmentation:
Segmentation by Type Cloud-Based
On-Premise
Segmentation by Application Customer Support
Personal Assistant
Branding and Advertisement
Customer Engagement and Retention
Onboarding and Employee Engagement
Market, By Regions North America (the United States, Canada, and Mexico)
Europe (Germany, UK, France, Italy, and Russia, etc.)
Asia-Pacific (China, Japan, ASEAN, India, and Korea)
The Middle East and Africa (UAE, Egypt, South Africa, Saudi Arabia)
South America (Brazil, Chile, Peru, and Argentina)

In addition, global conversational AI platforms market report sorted and categorized the information and data according to the major geographical regions which are expected to impact on the industry in forecast period.

Report also provides factors that are contributing to and influencing the expansion of the global conversational AI platforms market. It projects the market assessment for the predicted time. Along with all these report includes the manufacturing process along with shipment, price, revenue, gross profit, potential, interview records, business distribution, etc. This enables users to get complete scenario of competitive analysis of the market.
 
Pivotal Fundamentals of the Global Conversational AI Platforms Market Report:
  • Holistic in-depth detailed analysis, regarding the parent market.
  • Detailed information about the current R&D activities performed by each conversational AI platforms market player.
  • Region-wise and country-wise breakdown of the global conversational AI platforms market to get the revenue, and growth lookout in these areas.
  • Key factors which are influencing the consumption pattern of consumers across various regions and countries.
  • Historical and future progress of the global conversational AI platforms market.
  • Year-on-year growth of the global conversational AI platforms market in terms of value and volume.
Conclusion:
At last report covers a short outline of the dealers, distributors, and suppliers. Additionally, it provides sales channel, analysis findings and results. It spots some new entrants within the market. The study thus, suggests a brand-new proposition to embellish global conversational AI platforms market and nurture business as it explains current global market as well as future market.
 

Chapter 1 Global Conversational AI Platforms Market Overview
1.1 Product Overview and Scope of Global Conversational AI Platforms Market

Chapter 2 Executive Summary  
2.1 Drivers for Conversational AI Platforms Market: 
2.2 Restrain for Conversational AI Platforms Market:
2.3 Opportunity for Conversational AI Platforms Market: 
2.4 Global Conversational AI Platforms market, 2014 - 2026
2.5 Global Conversational AI Platforms market, by Region, 2014 - 2026
2.6 Global Conversational AI Platforms market, by Type, 2014 - 2026
2.7 Global Conversational AI Platforms market, by Application, 2014 - 2026

Chapter 3 Global Conversational AI Platforms Segment by Types (Product Category) 
3.1 Global Conversational AI Platforms Revenue (USD Million) and Growth Rate (%) Comparison by Types (2014 - 2019) 
3.2 Global Conversational AI Platforms Revenue Market Share (%) by Types in 2018
3.3 Cloud-Based 
3.4 On-Premise

Chapter 4 Global Conversational AI Platforms Segment by Application 
4.1 Global Conversational AI Platforms Revenue (USD Million) Comparison by Application (2014 - 2026) 
4.2 Customer Support
4.3 Personal Assistant
4.4 Branding and Advertisement
4.5 Customer Engagement and Retention
4.6 Onboarding and Employee Engagement

Chapter 5 Global Conversational AI Platforms Market by Regions (2014 - 2026) 
5.1 Global Conversational AI Platforms Market Size and Growth Rate (%) Comparison by Regions (2014 - 2026) 
5.2 North America Conversational AI Platforms Status and Prospect (2014 - 2026) 
5.3 Europe Conversational AI Platforms Status and Prospect (2014 - 2026) 2
5.4 Asia Pacific Conversational AI Platforms Status and Prospect (2014 - 2026) 3
5.5 South America Conversational AI Platforms Status and Prospect (2014 - 2026) 
5.6 Middle East & Africa Conversational AI Platforms Status and Prospect (2014 - 2026) 
5.7 Global Conversational AI Platforms Market Size (2014 - 2026) 
            5.7.1 Global Conversational AI Platforms Revenue Status and Outlook (2014 - 2026) 
            
Chapter 6 Global Conversational AI Platforms Market Competition by Manufacturers
6.1 Global Conversational AI Platforms Revenue and Share by Manufacturers (2014-2018) 

Chapter 7 Company (Top Players) Profiles and Key Data
7.1 Microsoft Corporation. 
            7.1.1 Microsoft Corporation Basic Information and Sales Area
            7.1.2 Business Segment/ Overview
            7.1.3 Investment in Research and Development
            7.1.4 Conversational AI Platforms Product Types Specification
            7.1.5 Key Developments
            7.1.6 Business Strategy
7.2 International Business Machines Corporation
            7.2.1 International Business Machines Corporation Basic Information and Sales Area
            7.2.2 Business Segment/ Overview
            7.2.3 Investment in Research and Development
            7.2.4 Conversational AI Platforms Product Types Specification
            7.2.5 Business Strategy
7.3 SAP SE
            7.3.1 SAP SE Basic Information, and Sales Area
            7.3.2 Business Segment/ Overview
            7.3.3 Conversational AI Platforms Product Types Specification
            7.3.4 Key Developments
            7.3.5 Business Strategy
7.4 Oracle Corporation
            7.4.1 Oracle Corporation Basic Information and Sales Area. 
            7.4.2 Business Segment/ Overview
            7.4.3 Conversational AI Platforms Product Types Specification
            7.4.4 Business Strategy
7.5 Google LLC
            7.5.1 Google LLC Basic Information and Sales Area. 
            7.5.2 Business Segment/ Overview
            7.5.3 Conversational AI Platforms Product Types Specification
            7.5.4 Business Strategy
7.6 Nuance Communications Inc.
            7.6.1 Nuance Communications Inc. Basic Information, and Sales Area
            7.6.2 Business Segment/ Overview
            7.6.3 Conversational AI Platforms Product Types Specification
            7.6.4 Business Strategy
7.7 Haptik Inc.. 
            7.7.1 Haptik Inc. Basic Information, and Sales Area
            7.7.2 Business Segment/ Overview
            7.7.3 Investment in Research and Development
            7.7.4 Conversational AI Platforms Product Types Specification
            7.7.5 Key Developments
            7.7.6 Business Strategy
7.8 Conversica Inc.
            7.8.1 Conversica Inc. Basic Information and Sales Area. 
            7.8.2 Business Segment/ Overview
            7.8.3 Conversational AI Platforms Product Types Specification
            7.8.4 Business Strategy
7.9 Amazon.com Inc.
            7.9.1 Amazon.com Inc. Basic Information, and Sales Area
            7.9.2 Business Segment/ Overview
            7.9.3 Conversational AI Platforms Product Types Specification
            7.9.4 Business Strategy
7.10 Baidu Inc. 
            7.10.1 Baidu Inc. Basic Information, and Sales Area
            7.10.2 Business Segment/ Overview
            7.10.3 Conversational AI Platforms Product Types Specification
            7.10.4 Business Strategy
            
Chapter 8 Global Conversational AI Platforms Revenue by Regions (2014 - 2019) 
8.1 Global Conversational AI Platforms Revenue and Market Share (%) by Regions (2014 - 2019) 

Chapter 9 Global Conversational AI Platforms Revenue by Types
9.1 Global Conversational AI Platforms Revenue and Market Share (%) by Types (2014 - 2019) 

Chapter 10 Global Conversational AI Platforms Market Analysis by Application
10.1 Global Conversational AI Platforms Revenue (USD Million) and Market Share (%) by Application (2014 - 2019) 
10.2 Global Conversational AI Platforms Revenue Growth Rate by Application (2014 - 2019) 

Chapter 11 North America Conversational AI Platforms Market Development Status and Outlook
11.1 North America Conversational AI Platforms Market Size (2014 - 2019) 
            11.1.1 North America Conversational AI Platforms Market Size by Type (USD Million) (2014 - 2019) 
11.2 North America Conversational AI Platforms Market Size (2014 - 2019) 
            11.2.1 North America Conversational AI Platforms Market Size by Application (USD Million) (2014 - 2019) 
11.3 U.S
            11.3.1 U.S. Conversational AI Platforms market, by Type, 2014 - 2026
            11.3.2 U.S. Conversational AI Platforms market, by Application, 2014 - 2026
11.4 Canada
            11.4.1 Canada Conversational AI Platforms market, by Type, 2014 - 2026
            11.4.2 Canada Conversational AI Platforms market, by Application, 2014 - 2026
11.5 Mexico
            11.5.1 Mexico Conversational AI Platforms market, by Type, 2014 - 2026
            11.5.2 Mexico Conversational AI Platforms market, by Application, 2014 - 2026
            
Chapter 12 Europe Conversational AI Platforms Market Development Status and Outlook
12.1 Europe Conversational AI Platforms Market Size (2014 - 2019) 
            12.1.1 Europe Conversational AI Platforms Market Size by Type (USD Million) (2014 - 2019) 
12.2 Europe Conversational AI Platforms Market Size (2014 - 2019) 
            12.2.1 Europe Conversational AI Platforms Market Size by Application (USD Million) (2014 - 2019) 
12.3 U.K.
            12.3.1 U.K. Conversational AI Platforms market, by Type, 2014 - 2026
            12.3.2 U.K. Conversational AI Platforms market, by Application, 2014 - 2026
12.4 Germany
            12.4.1 Germany Conversational AI Platforms market, by Type, 2014 - 2026
            12.4.2 Germany Conversational AI Platforms market, by Application, 2014 - 2026
12.5 France
            12.5.1 France Conversational AI Platforms market, by Type, 2014 - 2026
            12.5.2 France Conversational AI Platforms market, by Application, 2014 - 2026
12.6 Italy
            12.6.1 Italy Conversational AI Platforms market, by Type, 2014 - 2026
            12.6.2 Italy Conversational AI Platforms market, by Application, 2014 - 2026
12.7 Spain
            12.7.1 Spain Conversational AI Platforms market, by Type, 2014 - 2026
            12.7.2 Spain Conversational AI Platforms market, by Application, 2014 - 2026
12.8 Rest of Europe
            12.8.1 Rest of Europe Conversational AI Platforms market, by Type, 2014 - 2026
            12.8.2 Rest of Europe Conversational AI Platforms market, by Application, 2014 - 2026
            
Chapter 13 Asia Pacific Conversational AI Platforms Market Development Status and Outlook
13.1 Asia Pacific Conversational AI Platforms Market Size (2014 - 2019) 
            13.1.1 Asia Pacific Conversational AI Platforms Market Size by Type (USD Million) (2014 - 2019) 
13.2 Asia Pacific Conversational AI Platforms Market Size (2014 - 2019) 
            13.2.1 Asia Pacific Conversational AI Platforms Market Size by Application (USD Million) (2014 - 2019) 
13.3 China
            13.3.1 China Conversational AI Platforms market, by Type, 2014 - 2026
            13.3.2 China Conversational AI Platforms market, by Application, 2014 - 2026
13.4 Japan
            13.4.1 Japan Conversational AI Platforms market, by Type, 2014 - 2026
            13.4.2 Japan Conversational AI Platforms market, by Application, 2014 - 2026
13.5 India
            13.5.1 India Conversational AI Platforms market, by Type, 2014 - 2026
            13.5.2 India Conversational AI Platforms market, by Application, 2014 - 2026
13.6 Southeast Asia
            13.6.1 Southeast Asia Conversational AI Platforms market, by Type, 2014 - 2026
            13.6.2 Southeast Asia Conversational AI Platforms market, by Application, 2014 - 2026
            
Chapter 14 South America Conversational AI Platforms Market Development Status and Outlook
14.1 South America Conversational AI Platforms Market Size (2014 - 2019) 
            14.1.1 South America Conversational AI Platforms Market Size by Type (USD Million) (2014 - 2019) 
14.2 South America Conversational AI Platforms Market Size (2014 - 2019) 
            14.2.1 South America Conversational AI Platforms Market Size by Application (USD Million) (2014 - 2019) 
14.3 Brazil
            14.3.1 Brazil Conversational AI Platforms market, by Type, 2014 - 2026
            14.3.2 Brazil Conversational AI Platforms market, by Application, 2014 - 2026 
14.4 Argentina
            14.4.1 Argentina Conversational AI Platforms market, by Type, 2014 - 2026
            14.4.2 Argentina Conversational AI Platforms market, by Application, 2014 - 2026 
14.5 Colombia
            14.5.1 Colombia Conversational AI Platforms market, by Type, 2014 - 2026
            14.5.2 Colombia Conversational AI Platforms market, by Application, 2014 - 2026
14.6 Rest of South America
            14.6.1 Colombia Conversational AI Platforms market, by Type, 2014 - 2026
            14.6.2 Colombia Conversational AI Platforms market, by Application, 2014 - 2026
            
Chapter 15 Middle East & Africa Conversational AI Platforms Market Development Status and Outlook
15.1 Middle East & Africa Conversational AI Platforms Market Size (2014 - 2019) 
            15.1.1 Middle East & Africa Conversational AI Platforms Market Size by Type (USD Million) (2014 - 2019) 
15.2 Middle East & Africa Conversational AI Platforms Market Size (2014 - 2019) 
            15.2.1 Middle East & Africa Conversational AI Platforms Market Size by Application (2014 - 2019) 
15.3 UAE
            15.3.1 UAE Conversational AI Platforms market, by Type, 2014 - 2026
            15.3.2 UAE Conversational AI Platforms market, by Application, 2014 - 2026
15.4 South Africa
            15.4.1 South Africa Conversational AI Platforms market, by Type, 2014 - 2026
            15.4.2 South Africa Conversational AI Platforms market, by Application, 2014 - 2026
15.5 Egypt
            15.5.1 Egypt Conversational AI Platforms market, by Type, 2014 - 2026
            15.5.2 Egypt Conversational AI Platforms market, by Application, 2014 - 2026
15.6 Rest of MEA
            15.6.1 Rest of MEA Conversational AI Platforms market, by Type, 2014 - 2026
            15.6.2 Rest of MEA Conversational AI Platforms market, by Application, 2014 - 2026
            
Chapter 16 Conversational AI Platforms Manufacturing Cost Analysis
16.1 Proportion of Manufacturing Cost Structure
            16.1.1 Raw Materials
            16.1.2 Labor Cost
            16.1.3 USA Labor Cost Analysis
            16.1.4 EU Labor Costs Analysis
            16.1.5 China Labor Costs Analysis
            16.1.6 Manufacturing Expenses
            
Chapter 17 Marketing Strategy Analysis, Distributors/ Traders
17.1 Marketing Channel
            17.1.1 Direct Marketing
            17.1.2 Indirect Marketing
            17.1.3 Marketing Channel Development Trend
17.2 Market Positioning
            17.2.1 Pricing Strategy
            
Chapter 18 Global Conversational AI Platforms Market Forecast (2019 - 2026) 
18.1 Global Conversational AI Platforms Revenue Forecast (2019 - 2026) 
            18.1.1 Global Conversational AI Platforms Revenue (USD Million) and Growth Rate (%) Forecast (2019 - 2026) 
18.2 Global Conversational AI Platforms Revenue (USD Million) Forecast by Regions (2019 - 2026) 
            18.2.1 North America Conversational AI Platforms Revenue (USD Million) Forecast (2019 - 2026) 
            18.2.2 Europe Conversational AI Platforms Revenue (USD Million) Forecast (2019 - 2026) 
            18.2.3 Asia Pacific Conversational AI Platforms and Revenue (USD Million) Forecast (2019 - 2026) 
            18.2.4 South America Conversational AI Platforms and Revenue (USD Million) Forecast (2019 - 2026) 
            18.2.5 Middle East & Africa Conversational AI Platforms and Revenue (USD Million) Forecast (2019 - 2026) 
18.3 Global Conversational AI Platforms Revenue Forecast by Type (2019 - 2026) 
18.4 Global Conversational AI Platforms Revenue (USD Million) Forecast by Application (2019 - 2026) 

Chapter 19 North America Conversational AI Platforms Market Development Status and Outlook
19.1 North America Conversational AI Platforms Market Size (2019 - 2026) 
            19.1.1 North America Conversational AI Platforms Market Size by Type (USD Million) (2019 - 2026) 
19.2 North America Conversational AI Platforms Market Size (2019 - 2026) 
            19.2.1 North America Conversational AI Platforms Market Size by Application (USD Million) (2019 - 2026) 
19.3 U.S.
            19.3.1 U.S. Conversational AI Platforms market, by Type, 2019 - 2026 
            19.3.2 U.S. Conversational AI Platforms market, by Application, 2019 - 2026 
19.4 Canada
            19.4.1 Canada Conversational AI Platforms market, by Type, 2019 - 2026 
            19.4.2 Canada Conversational AI Platforms market, by Application, 2019 - 2026 
19.5 Mexico
            19.5.1 Mexico Conversational AI Platforms market, by Type, 2019 - 2026 
            19.5.2 Mexico Conversational AI Platforms market, by Application, 2019 - 2026 
            
Chapter 20 Europe Conversational AI Platforms Market Development Status and Outlook
20.1 Europe Conversational AI Platforms Market Size (2019 - 2026) 
            20.1.1 Europe Conversational AI Platforms Market Size by Type (USD Million) (2019 - 2026) 
20.2 Europe Conversational AI Platforms Market Size (2019 - 2026) 
            20.2.1 Europe Conversational AI Platforms Market Size by Application (USD Million) (2019 - 2026) 
20.3 U.K.
            20.3.1 U.K. Conversational AI Platforms market, by Type, 2019 - 2026 
            20.3.2 U.K. Conversational AI Platforms market, by Application, 2019 - 2026 
20.4 Germany
            20.4.1 Germany Conversational AI Platforms market, by Type, 2019 - 2026 
            20.4.2 Germany Conversational AI Platforms market, by Application, 2019 - 2026 
20.5 France
            20.5.1 France Conversational AI Platforms market, by Type, 2019 - 2026 
            20.5.2 France Conversational AI Platforms market, by Application, 2019 - 2026 
20.6 Italy
            20.6.1 France Conversational AI Platforms market, by Type, 2019 - 2026 
            20.6.2 France Conversational AI Platforms market, by Application, 2019 - 2026 
20.7 Spain
            20.7.1 France Conversational AI Platforms market, by Type, 2019 - 2026 
            20.7.2 France Conversational AI Platforms market, by Application, 2019 - 2026 
20.8 Rest of Europe
            20.8.1 France Conversational AI Platforms market, by Type, 2019 - 2026 
            20.8.2 France Conversational AI Platforms market, by Application, 2019 - 2026 
            
Chapter 21 Asia Pacific Conversational AI Platforms Market Development Status and Outlook
21.1 Asia Pacific Conversational AI Platforms Market Size (2019 - 2026) 
            21.1.1 Asia Pacific Conversational AI Platforms Market Size by Type (USD Million) (2019 - 2026) 
21.2 Asia Pacific Conversational AI Platforms Market Size (2019 - 2026) 
            21.2.1 Asia Pacific Conversational AI Platforms Market Size by Application (USD Million) (2019 - 2026) 
21.3 China
            21.3.1 China Conversational AI Platforms market, by Type, 2019 - 2026 
            21.3.2 China Conversational AI Platforms market, by Application, 2019 - 2026 
21.4 Japan
            21.4.1 Japan Conversational AI Platforms market, by Type, 2019 - 2026 
            21.4.2 Japan Conversational AI Platforms market, by Application, 2019 - 2026 
21.5 India
            21.5.1 India Conversational AI Platforms market, by Type, 2019 - 2026 
            21.5.2 India Conversational AI Platforms market, by Application, 2019 - 2026 
21.6 Southeast Asia
            21.6.1 Southeast Asia Conversational AI Platforms market, by Type, 2019 - 2026 
            21.6.2 Southeast Asia Conversational AI Platforms market, by Application, 2019 - 2026
            
Chapter 22 South America Conversational AI Platforms Market Development Status and Outlook
22.1 South America Conversational AI Platforms Market Size (2019 - 2026) 
            22.1.1 South America Conversational AI Platforms Market Size by Type (USD Million) (2019 - 2026) 
22.2 South America Conversational AI Platforms Market Size (2019 - 2026) 
            22.2.1 South America Conversational AI Platforms Market Size by Application (USD Million) (2019 - 2026) 
22.3 Brazil
            22.3.1 Brazil Conversational AI Platforms market, by Type, 2019 - 2026 
            22.3.2 Brazil Conversational AI Platforms market, by Application, 2019 - 2026 
22.4 Argentina
            22.4.1 Argentina Conversational AI Platforms market, by Type, 2019 - 2026 
            22.4.2 Argentina Conversational AI Platforms market, by Application, 2019 - 2026 
22.5 Colombia
            22.5.1 Colombia Conversational AI Platforms market, by Type, 2019 - 2026 
            22.5.2 Colombia Conversational AI Platforms market, by Application, 2019 - 2026 
22.6 Rest of South America
            22.6.1 Colombia Conversational AI Platforms market, by Type, 2019 - 2026 
            22.6.2 Colombia Conversational AI Platforms market, by Application, 2019 - 2026 
            
Chapter 23 Middle East & Africa Conversational AI Platforms Market Development Status and Outlook
23.1 Middle East & Africa Conversational AI Platforms Market Size (2019 - 2026) 
            23.1.1 Middle East & Africa Conversational AI Platforms Market Size by Type (USD Million) (2019 - 2026) 
23.2 Middle East & Africa Conversational AI Platforms Market Size (2019 - 2026) 
            23.2.1 Middle East & Africa Conversational AI Platforms Market Size by Application (USD Million) (2019 - 2026) 
23.3 UAE
            23.3.1 UAE Conversational AI Platforms market, by Type, 2019 - 2026 
            23.3.2 UAE Conversational AI Platforms market, by Application, 2019 - 2026 
23.4 South Africa
            23.4.1 South Africa Conversational AI Platforms market, by Type, 2019 - 2026 
            23.4.2 South Africa Conversational AI Platforms market, by Application, 2019 - 2026 
23.5 Egypt
            23.5.1 Egypt Conversational AI Platforms market, by Type, 2019 - 2026 
            23.5.2 Egypt Conversational AI Platforms market, by Application, 2019 - 2026 
24.6 Rest of MEA
            24.6.1 Rest of MEA Conversational AI Platforms market, by Type, 2019 - 2026 
            24.6.2 Rest of MEA Conversational AI Platforms market, by Application, 2019 - 2026 
            
Chapter 25 Research Findings and Conclusion

 

No Methodology

Global Conversational AI Platforms Market Trends:
The global conversational AI platforms market is estimated to be worth USD 3,220 million in 2018 and is projected to reach USD 14,100 million by 2026, at a CAGR of 31.3% from 2019 to 2026. Conversational AI Platforms mainly help to develop and implement solutions for automating customer service, customer engagement, and human-computer interactions by making use of natural language understanding and speech generation. These solutions include chatbots as well as virtual assistance, among other tools. Conversational AI platform facilitates the communication between digital world with the humans. In addition, with the help of chatbots businesses can rapidly provide customer support and solve their issues and concerns. Also, it can further help businesses in achieving their business goals by addressing the key issues faced by their customers. Apart from that, it also personalizes the user experience at a level.

According to current market condition, growing demand for AI-powered customer support services is amongst the major factors supporting the growth of the global conversational AI market. The implementation of chatbots for employee retention is one of the key opportunities noticed in the market. Preference to deal with human and data privacy & security concerns are hampering the market growth.

Global Conversational AI Platforms Market, By Type:
On the basis of type, the global conversational AI platforms market has been classified as Cloud-Based and On-Premise. The demand of global conversational AI platforms market is highest from Cloud-Based, this is due to shift in preference toward cloud-based solutions which offer benefits such as complete access, cost effectiveness, and customization. Also, most of the vendors in the market offers cloud-based solutions to gain conversational insights in real time which help them improve the product. 

Global Conversational AI Platforms Market, By Application:
On the basis of application, the global conversational AI platforms market has been classified as Customer Support, Personal Assistant, Branding and Advertisement, Customer Engagement and Retention and Onboarding and Employee Engagement. Based on application, personal assistant category is anticipated to exhibit fastest growth, during the forecast period. This is owing to conversational AI solutions including chatbots and IVA, which act as a personal assistant, as it understands open conversations while converting them to specific conversation, based on the requirements of the user.

Global Conversational AI Platforms Market, By Region:
On the basis of region, global conversational AI platforms market include North America, Europe, Asia Pacific, Latin America, Middle East and Africa. North America accounted for the largest share of the global AI app conversational market. The acceptance of the conversational AI platform is the highest in this area with the involvement of the highest number of technology innovators and industry disruptors. The growing use of smart speakers, resulting in smart virtual assistant technology, drives the conversational AI platform market in North America. North America region is followed by Asia pacific and Europe.

Major Market Players:
The research study includes profiles of leading companies operating in the global conversational ai platforms market. Key players profiled in the report include: Microsoft Corporation, International Business Machines Corporation, SAP SE, Oracle Corporation, Google LLC, Nuance Communications Inc., Haptik Inc., Conversica Inc., Amazon.com Inc., and Baidu Inc. The market also consists of regional players such as Avaamo Inc., Creative Virtual Ltd., Inbenta Technologies Inc., Artificial Solutions International AB, Kore.ai Inc., and Solvvy Inc.
 
Global Conversational AI Platforms Market Report Scope:
Report Parameters Details of Parameter
Market Size 2014-2026
Based Year 2018
Forecast Period Covered 2019-2026
Units for value USD (Million)
Covered Segments Product Type, Applications, Geographic Regions
Product Type Cloud-Based and On-Premise
Applications Customer Support, Personal Assistant, Branding and Advertisement, Customer Engagement and Retention and Onboarding and Employee Engagement
Region Covered North America, Europe, Asia Pacific, Latin America, Middle East & Africa
Companies Covered Microsoft Corporation, International Business Machines Corporation, SAP SE, Oracle Corporation, Google LLC, Nuance Communications Inc., Haptik Inc., Conversica Inc., Amazon.com Inc., and Baidu Inc. The market also consists of regional players such as Avaamo Inc., Creative Virtual Ltd., Inbenta Technologies Inc., Artificial Solutions International AB, Kore.ai Inc., and Solvvy Inc

The report analyzes all the factors which are impacting on the market and on that basis describes the drivers, restraints, and opportunities for the growth of the global conversational AI platforms market. Similarly, report provides the all the segmentations along with the qualitative analysis.

Global Conversational AI Platforms Market: Product analysis
  • Cloud-Based
  • On-Premise
Global Conversational AI Platforms Market: Application analysis
  • Customer Support
  • Personal Assistant
  • Branding and Advertisement
  • Customer Engagement and Retention
  • Onboarding and Employee Engagement
Market, By regions:
In addition, global conversational AI platforms market report sorted and categorized the information and data according to the major geographical regions which are expected to impact on the industry in forecast period. Following are the regions we covered in this report:
  • North America (U.S., Canada, Mexico)
  • Europe (U.K., France, Germany, Spain, Italy, Central & Eastern Europe, CIS)
  • Asia Pacific (China, Japan, South Korea, ASEAN, India, Rest of Asia Pacific)
  • Latin America (Brazil, Rest of L.A.)
  • Middle East and Africa (Turkey, GCC, Rest of Middle East)
 
 
 
 

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