FAQs

Reports FAQs

Please browse through the website and identify pertinent content. Post that, please contact the sales team (at [email protected]) to receive free sample copies of the interested studies and schedule subsequent product review calls with the analysts.

Yes, the sales team will share a sample copy of the study with you post receiving a query. Moreover, in case of an upcoming study, a demo sample will be provided. The sample copy is designed to provide an overview of the report format & sample market information for pre-purchase data validation.

Syndicated studies are prepared to cater to a large audience. However, in case you are looking for specific customizations or have more questions on the report, please feel free to drop us a query by filling in the form available adjacent to the report description page. Also, you may contact us at email: [email protected]; or phone: +1-415-349-0058

Your message on customization (sent by mail or via a telephonic conversation) will be passed on to the research team. The research team post a feasibility will design a consumer centric study keeping in mind the requirements stated by you. Moreover, the research team may also request for a telephonic conference with you to discuss customization requirements and propose viable solutions.

Yes, we provide data for a particular country and region in our reports as well as customized formats. In our reports, we cover major countries and regions. However, if there is a requirement for a specific region, we would be happy to offer the data. As well as we provide market share information and insights considering the scope. This service is provided as a part of customization requirements.

The price and timeline of a customized report will be shared with you by the sales representative, post finalizing the list of deliverables. Proficient Market offers a 10% free customization on all the reports. Kindly, contact the sales team for more information.

Research studies or reports are updated once in 6 months or a year depending on the traction & need. Please contact our sales team to inquire about a report update status.

Proficient Market has an extensive database of reports and market updates, not all of which get uploaded as individual studies. In case you are not able to find what you are looking for, kindly contact the sales team (via email or phone) and schedule an analyst call or drop in a message to discuss requirements.

The reports are delivered in PDF & spreadsheet formats. Moreover, PPT formats are delivered to clients, on special requests.

We want to support students, academicians, NGOs and startups with their research & consulting needs. In order to do so, we have designed a special pricing policy based on discounts and payment plans. Please contact our sales representative at phone: +1-415-349-0058 or email: [email protected] to gain access to our special pricing.

Ordering and Delivery FAQs

The reports are delivered within 2 to 48 hours, post payment confirmation. Some clients may witness a delay in delivery on account of the difference in time zones. However, all published reports are dispatched within 48 hours of payment confirmation. Please note that if you make your purchase over a weekend or holiday, you will be contacted the following business day.

The report in a PDF format will be sent to you electronically at your registered email address. To ensure that our mails are getting delivered in your inbox, please whitelist our domain, i.e., @proficientmarket.com. You can also mark “not spam” for any of the mails received from Proficient Market.

If you are placing an order on a company’s behalf, you should be authorized to make the purchase decision. You can place your order using following channels:

  • Ordering by Telephone:
    Call us on USA/Canada Toll Free 1-888-202-9519 (For International Clients Dial 1-415-349-0058) and speak with our customer service representative to place an order.
  • Ordering by Email:
    Send all your requirements and questions to [email protected]. Remember to include all your details including billing & delivery address along with the preferred mode of payment. Our executives will get in touch with you within 1 business day.

License Type and Purchase Options

We generally do not promote the sale of separate or individual segments from within a study, as it might fail to relay the actual meaning of the study or provide a holistic picture of the market. However, in special cases, select chapters are provided based on the client requirement.

For more information, please contact our sales representative at phone: +1-415-349-0058 or email: [email protected].

Payments and Invoicing

For online orders we accept Visa, American Express, Mastercard, Discover, and Diner’s Club. Arrangements for payment by check, bank wire transfer or invoice can be made by contacting customer service at +1-415-349-0058 or [email protected].

Keeping the clients’ information safe and secure is our highest priority. Our trusted partners Authorize.net, PayPal and Bank of America, help us facilitate secure transactions. All payments are through Authorize.net and PayPal - we don't store your details.

An invoice against your purchase will be sent electronically to you immediately after the purchase. Proficient Market also provides its clients with pro-forma invoices, to facilitate purchase decisions. For more queries please contact our sales department at [email protected].

Payments once made are non-refundable. This is a standard company and industry policy. The use of our products or reports are based on the concept of knowledge transfer and therefore, a refund cannot be issued post the client has read the study. In an attempt to avoid such situations, Proficient Market provides comprehensive and transparent pre-purchase facilities to all its clients.

These problems are rare. You will however, receive a notification while filling the payment form, in case the gateway fails to verify your credit card information. In our experience, billing address mismatch is the most common payment related issue. However, in case you experience any other issue, please contact us and we will look into it straightaway.

Post-Sale Queries

Proficient Market provides a free analyst access of 30 minutes, with every purchase. These analyst minutes are designed to help our clients with report related questions, concerns & gain insights into analyst perspectives.

Our studies are designed to cater to all market participants across the value chain in a holistic manner. However, owing to the nature of the field of consulting, requirements can vary across a wide range. We request you to share your customization requests with us prior to a purchase. However, in case you don’t find what you need in our report, kindly, request for post-sale customization.

We offer our clients with a free 10% customization on the syndicated report. In case you have not availed this service as a pre-sale facility, we request you to share the requirements with our sales team. The research team post a feasibility will share the purview of the post-sale customization along with the price (if applicable) and the timeline.